Initiatives for society Interaction with employees

Human resource development

To realize sustainable corporate management and local communities, we are strengthening the development of human resources specializing in finance and diverse human resources capable of managing the rapidly changing business environment.

Human resource development policy

In order to realize our co-creation vision based on our purpose, we will develop diverse human resources who can contribute in various fields beyond the financial sector.

Policy for human resource development

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Human resource development to upgrade finance-related areas

Toward the thorough deepening and strengthening of financial operations, we proactively provide opportunities for diverse experiences through talent building and self-development training programs under a system that supports the autonomous growth of each employee.

  • Training for skill development: finance operations training ~ “training by rank” and “training by field” are carried out to improve financial and operational abilities based on the service years / position / business field.
  • Training for self-development: support for autonomous growth ~ opportunities for dispatch through open recruitment as career support for deepening and strengthening training.

<Status of conducting talent building and self-development training programs>

FY2018 FY2019 FY2020 FY2021 FY2022
Nunber of participants 9,464 persons 7,782 persons 6,210 persons 7,271 persons 18,400 persons
Number of training days 17,621 days 15,680 days 20,164 days 24,331 days 29,572 days
Number of training days per person 1.9 days/person 2.0 days/person 3.2 days/person 5.8 days/person 7.1 days/person
Training hours 140,968 hours 125,440 hours 161,312 hours 113,814 hours 145,997 hours
Training hours per person 14.9 hours/person 16.1 hours/person 26.0 hours/person 27.2 hours/person 35.3 hours/person
Annual total for training fees ¥363 million ¥300 million ¥102 million ¥137 million ¥144 million

Human resource development for new business areas (wider and more diverse areas)

To expand our regional industrial development function, our mid-term management plan calls for “personnel development to realize value co-creation”. We believe that the development of new businesses beyond traditional financial frameworks and the promotion of digitalization of finance are essential for sustainable corporate management, and we are engaged in group-wide training to enhance knowledge and skills in the areas of new business planning and DX (digital transformation).

<Training in new area conducted in FY2022>

Training type Purpose Number of participants Training hours per person
DX Seminars: Regional DX Training Toward Exploration and Practice Acquisition of digital-related knowledge and skills 19 persons 30 hours

Support in acquiring qualifications

To foster a corporate climate for self-improvement and improve employees’ skills and motivation, we have introduced a home study system for all employees to learn the basics of finance, company regulations, manuals, and qualifications. To encourage employees to obtain the knowledge and qualifications necessary for our business, we give incentives for acquiring designated qualifications and certifications.

FY2019 FY2020 FY2021 FY2022
Number of incentivves rewarded 1,977 cases 1,688 cases 1,501 cases 2,482 cases
Total of incentives rewarded ¥6,174,600 ¥10,003,100 ¥10,566,000 ¥19,248,489

Establishment of Higin Business Education

The Higin Business Education, Ltd. was established within the Higo Bank Main Branch. The Group fosters human resources that can solve the regional issues by enhancing the educational system for its employees and also provides educational services for the development of human resources in the region.

Initiatives to improve the working environment

Internal environmental development policy

In accordance with human rights policies, we will build an internal environment in which each employee can fully demonstrate their abilities and perform actively in their own way in an openminded organizational culture.

Initiatives to reduce working hours

The Group strictly follows the regulation of “legal working hours” prescribed in the Labor Standards Act (8 hours per day, within 40 hours per week). We are taking the following measures to reduce excessive working hours and overtime working.

  • Evaluation of total working hours per person for items subject to performance evaluation
  • Setting time limits on computer use
  • Implementation of the leave-work-on-time day

Labor wage management and improvement

The Group undergoes management of labor in compliance with labor laws and regulations. Wages for all employees including part-time employees strictly adhere to the minimum wage stipulated by law. We have clear company regulations regarding employees’ non-regular wages (such as allowances). We also strive to raise wages appropriately in consideration of employees’ better standards of living.

Engagement survey

Since August 2021, The KFG Group has been conducting an engagement survey of approximately 5,500 employees of the Group using Wevox by Atrae Inc.
Based on the results of the engagement survey, we conduct interviews with branches with good scores and stream videos of their efforts once a month. We also visit low-scoring branches to conduct interviews with all employees, and individually support and provide follow ups to create measures to improve their engagement.